We ship via UPS, USPS and FedEx. All of our products are shipped from one of our many warehouses from within the United States. Packages generally arrive within a few days, but we are not responsible for carrier delays. If you paid extra for shipping we will issue you a shipping refund if your package does not arrive during the guaranteed time frame.
*FREE Shipping is offered if your total order is over $200. This may exclude some over sized items that require additional handling charges due to their extreme size, weight, or because they have to be delivered by truck freight. You can call Customer Service prior to ordering to see what your total price may be at 888-312-6099.
We strive to get all orders received before 2 PM EST shipped out the same day. We ship from our warehouses and depending on the location of our inventory, we try to ship from the closest location to you. We will contact you if for some reason there are any unforeseen delays or for Special Orders. We ship weekdays, Monday-Friday. We Do Not ship on Saturday or Sunday or USPS Holidays. Orders received after 2PM EST Friday - Sunday will ship on the following Monday, assuming Monday is not a Holiday.
Please Note: Tracking numbers are not active until the shipping provider scans the package. This could even be later in the evening.
INTERNATIONAL SHIPPING POLICY
For orders shipped outside the USA, Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to placing your order. These charges are normally collected by the delivery carrier (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
We recommend the forwarding services of MyUs.com. They will provide you with your own USA address where you can ship our products to. Once delivered, you can forward them to over 225 countries directly from your MyUs.com account. Its simple and easy.
If you have any questions, please contact us.