We ship via UPS, USPS and FedEx. All of our products are shipped from within the US. Packages generally arrive within a few days, but we are not responsible for carrier delays. If you paid extra for shipping we will issue you a shipping refund if your package does not arrive during the guaranteed time frame.
We strive to get all orders received before 2 PM EST shipped out the same day. We ship from our warehouses and depending on our inventory, we try to ship from the closest location to you. Orders not shipped same day will be shipped the following day. We will contact you if for some reason there are any unforeseen delays. We ship week days, Monday-Friday. We do not ship on Saturday or Sunday or on USPS Holidays. Orders received after 2PM EST Friday - Sunday will ship on the following Monday, assuming Monday is not a Holiday.
Please Note: Tracking numbers are not active until the shipping provider scans the package. This may be as late as 7 or 8 PM.
INTERNATIONAL SHIPPING POLICY
For orders shipped outside the USA, Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to placing your order. These charges are normally collected by the delivery carrier (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
We recommend the forwarding services of MyUs.com. They will provide you with your own USA address where you can ship our products to. Once delivered, you can forward them to over 225 countries directly from your MyUs.com account. Its simple and easy.
If you have any questions, please contact us.